Ways to increase retention and LTV through personalized communications Aug Intro loyalty and retention Imagine that the salesperson in the store addressed you by name and without further ado offered a product that matches your taste size and other parameters. Do you want to come back here Probably yes. Technology allows you to achieve a similar effect online if used wisely. We talk about how to use the possibilities of personal communications to increase the retention rate and customer loyalty Uganda Mobile Number List in today's article.Content Why personalization is so important. Address the client by name. Use loyalty program data in communications Segment your customers.
Be timely Automate product selection suggestions. Consider the geolocation of the user. Pay Attention to Traffic Sources Conclusion Why personalization is so important The benefits of a personalized experience are spoken by customers themselves according to Epsilon research of users are more likely to make a purchase if a company offers a personalized experience. In addition of customers will return for the next purchase if they liked the previous experience and of buyers spend more on brands they are loyal to.