Negative reactions You can't please everyone. But if you have an increase in the number of negative reactions such as hiding your posts or complaints then something has gone wrong. For example you are targeting the wrong audience. User Generated Content User-generated content is an important element of brand trust. Metrics for evaluating communication with subscriber. Average response time Takes Belize Mobile Number List into account the average response time to a message a question a comment a discussion.

According to statistics the most selling time is minutes. You have to fit into it. And this metric cannot be neglected because users want to get a quick reaction to their message on social networks. Otherwise there is a risk of losing potential customers. Traffic metrics . Traffic from social networks If you're using social media to drive traffic to your landing page this metric will help gauge their effectiveness. In order to take this metric into account you need to set UTM tags. Google Analytics and Yandex. Metrica will help you find out traffic indicators from social networks. Outcome These key KPIs are evaluated as part of a standard SMM campaign.