From Your Employees

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Encouraging words and constructive criticism can make a difference in your employees' performance. Increase productivity and provide effective feedback by following these best practices and recommendations for cold calling. Time is important Don't waste time waiting tooRemember that all customers like quality and fast responses. How AHT can affect your CSAT Customer satisfaction score (CSAT) is one of the most important indicators that can be influenced by AHT. Your agents should not try to get rid of the client as quickly as possible.


LongIt is more effective to share feedback soon after completing the task. The recipient will be able to immediately use your feedback and start making improvem phot editor ents. Also consider the environment when giving feedback. Especially when it comes to mistakes. Quality feedback is a two-way street Understand that quality feedback is important to everyone. Especially . They are the ones who talk to customers in the first line and are the best source of information. Be open, listen, and et them tell you what makes them happy at work, what they could improve, and how they feel about their daily tasks. Feeling heard and valued will also increase productivity.



Quality Feedback is a Two-way Street Providing consistent feedback and policy implementation WhatSaaS strategies: How to get more quality leads for business? Garim Nacht Garim Nacht • Sep 19, 2022 • 6 min read SaaS strategies: How to get more quality leads for business? Introduction Every leader in your company is as unique as a unicorn. This is not to say that generating leads is easy.