Singapore Forum

The strategy of working with sleeping users is different from working with the active part of the customer base. To regain their position you can use special promotions attractive discounts and other marketing offers designed specifically for this audience as the Goods marketplace does . Subtleties ...

The very fact of requesting feedback from the company speaks not only of its desire to improve the service but also of attention to the needs of the client. Asking for feedback allows you to not only get ideas for how you can improve the quality of service but also to find ways to build long-term re...

IT is worth using a personal approach in all channels on the website in the mobile application email newsletters push notifications etc. covering the entire user experience. For example the Eldorado online store personalizes not only the key pages at the stages of the customer journey but also the d...

Budget for customer retention Spending almost the entire budget on customer acquisition is a common mistake many companies make. It may seem that the more customers you add to the top of the sales funnel the more customers will make it to the end and bring profit to the business. But reducing lost c...

Now we have added it to the Documentation section so that partners can view it at any time. Updated platform interface And finally a few additions to the personal account interface. that will make working with the platform even more convenient Added a file size limit to the instructions for importin...

A New algorithm that takes into account these patterns of behavior. It allows you to build fairly narrow links between categories for example to recommend any shoes for pants and only moccasins or boat shoes for shorts. The new algorithm partially ignores the behavior of the majority of buyers and d...

Natalya Popova website promotion specialist for the MaxidoM online store. How to retain customers using a personal approach and connecting offline and online the case of the MaxidoM hypermarket and an increase in orders by Retailer Maksidom is steadily and systematically growing both online and offl...

Hypermarket and an increase in orders by Results Replacing the numeric element Pricein the product card with the text CTA element Find out the price increases the CTR by The statistical significance of the test results is How to retain customers using a personal. approach and connecting offline and ...

To go to the site after the welcome text will increase the number of users who will respond to the call and agree to visit the online store. Abandoned Search Scenario How to retain customers. using a personal approach and connecting offline and online the case of the MaxidoM hypermarket and an incre...

Perhaps they consider such messages not serious enough and this is their right. In some online stores adding emoji to the subject of emails gave a positive result in some - a negative one. However a winking emoticon in a welcome email can come in handy you just need to test the reaction to it empiri...